Payroll Questions for Current GetPayroll Clients (8)

Absolutely! There are a couple of ways that you can do paying an employee multiple rates. If this is a one-time extra adjustment, you can simply add that information to the pay grid.

  1. When you are entering payroll change the view from SUMMARY to DETAIL (drop-down menu on the upper right side of the pay grid).
  2. Select the employee necessary employee.
  3. Click ADD and choose the desired earnings code for the additional rate. (Note: You can use the same earnings code multiple times).
  4. Enter the hours and rate.
  5. Click SAVE.
  6. You can then change your view from DETAIL back to SUMMARY if you so choose.

If this is a recurring additional rate then it needs to be added at an extra rate to the employee(s) profile.

  1. Click EMPLOYEES on the left-hand side of the screen.
  2. Double click on the necessary employee to get access to their personal information.
  3. Click PAY on the left-hand menu bar.
  4. On the right-hand side of the screen click ADD.
  5. Enter the rate.
  6. All other fields are informational and do not need to be completed unless necessary.
  7. Click SAVE.

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Setting up direct deposit for GetPayroll clients is a 2-part process.

Part 1: Click the EMPLOYEES tile on the left-hand side of the screen.

  1. Double click on the necessary employee to access their personal information.
  2. Click DIRECT DEPOSIT in the left-hand menu bar.
  3. Click the ADD button and enter the new information (ABA #, Account #, Account Type).
  4. Click SAVE (floppy disk icon).

Part 2: Click on SCHEDULED E/Ds on the left-hand menu bar.

  1. Click the ADD button and select the appropriate code (if this is for the entire net dollar, select DIRECT DEPOSIT – NET).
  2. In the SEND TO field, select DIRECT DEPOSIT.
  3. This will activate a sub-menu for you to select the right account #.
  4. Once this information has been populated, click SAVE.
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  1. When you are entering payroll, change the view from SUMMARY to DETAIL (drop-down menu on the upper right side of the pay grid).
  2. Click CREATE NEW CHECK.
  3. Determine the CHECK TYPE.
  4. Select the employee(s) that will be receiving a second check.
  5. Click CREATE CHECK(S) FOR SELECTED EE’s.
  6. Click the employee drop down menu and you should see the selected employee(s) listed multiple times.
  7. Enter and SAVE your data as needed.
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Setting up a child support/garnishment is a 2-part process. 

Part 1:

  1. Click the EMPLOYEES tile on the left-hand side of the screen.
  2. Double click on the necessary employee to access their personal information.
  3. Click CHILD SUPPORT on the left-hand menu bar. Click the ADD button and enter the new information (Priority, case #, state origin, and agency) and click SAVE (floppy disk icon).
  4. NOTE: if the agency that you need is not available, please contact us and we can add it.

Part 2:

  1. Click on SCHEDULED E/D’s on the left-hand menu bar.
  2. Click the ADD button and select the appropriate garnishment or child support code.
  3. In the SEND TO field, select AGENCY.
  4. This will activate a sub-menu for you to select the agency name and the case number.
  5. Once this information has been populated, click SAVE.
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  1. In the Dashboard, click AGENDA. This will open the integrated calendar.
  2. Click the plus (+) icon and add your reminder(s) as needed. These reminders will display in the AGENDA section of your Dashboard and will also display a pop-up as your deadline approaches.
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Employees for GetPayroll clients can gain access to their check stubs and/or W2s by going to www.getpayroll.com and clicking on the EMPLOYEE PORTAL button in the upper right-hand corner of the website. Your employee will click on the NEW USER REGISTRATION to create his/her own username and password. S/he will also be prompted for other information to verify his/her identity.

NOTE: GetPayroll will not release any personal information to an individual employee. We will only communicate with the authorized payroll contact.

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You can access the GetPayroll services payroll dashboard from any device: your computer, smartphone (though you should choose “Use Full Website” to have access to all features), or tablet.

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Forgot your password? No problem! For GetPayroll clients, click here to go to the login page and click the “I forgot my password” link.

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